Shipping and Returns

Shipment processing time

All orders are processed within 3-5 business days. Orders are not processed on Saturdays, Sundays or Holidays. 

Local Pickup Option: 

We offer free Local Pick Up. If you would like to pick up merchandise from our location, please contact us at info@raynehairessentials.com, and we will be more than happy to place items on hold for you. Payment must be made on our website.

Return Policy

If you're looking to return or exchange your order for whatever reason, we're here to help! We offer exchanges or store credit within 14 days of receiving your order, items must be in their original packaging and be unworn. You can return your product for store credit or a different product for the same or equal value.